Support You Can Count On
Genuine APT tools bought from APT Jordan or an authorised APT dealer are backed by the manufacturer's warranty — with local service and spare parts support in Jordan.
Making a Warranty Claim
A simple process, handled locally by our team in Jordan.
Keep Your Invoice
Your purchase invoice is your proof of warranty — keep it with the tool.
Contact Us
Submit the form below, message us on WhatsApp, or tell the dealer you bought from.
Inspection
Our technical team inspects the tool to confirm the cause of the fault.
Repair or Replace
Faults covered by warranty are repaired or the tool is replaced.
We Handle After-Sales, You Keep Selling
APT dealers don't carry the service burden alone — our team supports every step.
Claims During Visits
Hand faulty tools and claims to our sales representative during their regular visit.
Spare Parts Supply
Request spare parts for APT tools through your sales rep or the form below.
Technical Advice
Get help choosing the right tool or explaining a product to your customers.
Request Warranty, Repair or Spare Parts
Tell us about the tool and the issue. Our team will contact you with the next steps.